Digital
Sheet Music Frequently Asked Questions
Q)
How do I buy a score on the FreeHandMusic website?
A)
Go to www.freehandmusic.com,
search for and purchase music.
Once
the music is purchased, download it using the MusicPad Manager
on your PC or Macintosh. You can verify that your scores are
available for downloading by clicking on “My Account”
and then clicking “My Purchase History.”
Q)
How do I download a score purchased on the FreeHandMusic
website?
A) To download, start the MusicPad Manager and then select
the Tools menu or icon. Click on menu item labeled “Purchased
Music List” and enter your FreeHandMusic account
ID and password in the “Security Check” dialog.
Select one of the three choices (“All purchased files,” “Previously
downloaded files” or “Purchased undownloaded
files”)
and view the list of scores you have purchased. The right-most
column indicates whether a score was previously downloaded.
Select
a score that has not been downloaded and click on the “Download”
or “Download as Bitmap” button. When the download
is complete, click the “Done” button to dismiss
the Purchased Music List dialog. To find and open your downloaded
song, choose Browse Collection from the File menu. To copy
your downloaded song to the MusicPad Pro, choose File Manager
from the Tools menu.
Important
Note: “Download” and “Download as Bitmap”
These
two options are designed to accommodate the unique needs of
MusicPad users. Selecting “Download” allows for
full use of the digital sheet music file including MIDI playback
and transposition. “Download as Bitmap” is for
use by those musicians who prefer the fastest page-turning
performance and do not plan to utilize MIDI samples or transposition
for the selected score. If you would like to have both file
types available, you may download both. Just download it once
using the “Download” button and again using “Download
as Bitmap.”
Q)
Where do my downloaded scores go?
A) The scores are placed into your “Home Folder.”
You can set your “Home Folder” by clicking on
the Tools menu or icon in the MusicPad Manager and then clicking
on the “MusicPad Manager Options…” entry.
Important
Note: Changing your “Home Folder”
There is an encrypted database that is placed in your Home
Folder by the download code. This database contains detailed
information about the scores you have purchased. If you change
your Home Folder, it is important that you move the database
file to your new Home Folder. If you fail to move the database,
the software will no longer be able to decrypt and display
your scores. The name of the database file is <your account>.ldb.
To move it, open Windows Explorer on your Windows PC or the
Finder on your Mac and navigate to your old Home Folder. Select
the database file and click on “Edit->Cut.”
Navigate in Windows Explorer or the Finder to your new Home
Folder and click on “Edit->Paste.”
Q)
How do I see a purchased score on my MusicPad Pro?
A) Start the MusicPad Manager on your PC or Mac. Make sure
that you have set up the MusicPad Manager to connect to your
MusicPad Pro (via the USB connection or an Ethernet connection).
Select the Tools menu or icon. Click on “File Manager.”
This will open a dual pane window. Now, select a purchased
score and click on the down arrow to move it to the MusicPad
Pro. You should now be able to view all the pages of the score
on your MusicPad Pro.
Q)
Can I copy the purchased score onto multiple MusicPad Pros?
A) Not unless you purchased more than one copy of the score.
Once you have copied your score to a MusicPad Pro, you have
used up one print right for your purchase. To find out how
many print rights you have left, go to the FreeHandMusic
website and select “My Downloads.” The column
entitled
“Prints Remain” indicates the number of print
rights you have left. To copy the score to a different MusicPad
Pro, you will have to purchase another copy of the score.
Q)
My MusicPad Pro is running out of space but, I don’t
want to lose my access to the purchased scores I’ve
copied onto it. What do I do?
A) You can delete the score from your pad and copy it back
to the pad any time you want. The internal database of the
pad will maintain the information necessary to decrypt the
score. In fact, you can put the score onto a USB memory card
and connect that to the MusicPad Pro and you will still be
able to see it on the pad that you originally copied it to.
However, if you put the USB memory card into a different MusicPad
Pro that you didn’t copy the file to using the File
Manager, every page after the first will be un-viewable.
Q)
I want to move my purchased score from one MusicPad Pro to
another. Can I do that?
A) Not currently. You will have to purchase another copy.
This feature will be available in the future release of the
software.
Q)
I used to be able to view my scores on my computer using MusicPad
Manager but, now the files show up as "Encrypted."
What happened?
A) You probably changed your Home Folder without moving the
associated database. Please see the Important Note in the
question “Where do my downloaded scores go?” and
follow the instructions to restore your database. If this
does not fix the problem, please get in touch with our
support department at http://www.freehandmusic.com/Feedback.aspx
or via telephone at 1-800-917-1949. |
